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Vancouver, BCAI Product Manager · ValsoftXmind Ambassador

AI Product Manager shipping at scale.

Ten years building software where the cost of failure is real: 911 dispatch handling 12% of US emergency calls, FDA-pending AI for 3.5M dermatology patients, and a 4-person team rebuilding a 1,500-hotel SaaS via a 55-agent AI Product Development Lifecycle that ships in days, not months.

12%of US 911 calls3.5Mpatients · 40+ countries10×ship velocity1,500+hotels deployed

Reading

The compounding asset

Hundreds of books across engineering, AI, mathematics, cognitive psychology, economics, systems design — not background noise, but the input side. How I build mental models fast enough to navigate domains I haven’t worked in before.

AI

AI Product Manager who codes

Models, evals, retrieval, agent topologies, observability, safety, cost. AI Support Agent: 30 → 80% auto-resolution, 5-layer safety pipeline, $0.05–0.10 per interaction.

PM

Full lifecycle, first-principles

Discover, Define, Design, Develop, Deliver, Debrief, Depart — seven stages with typed artifacts and quality gates between each. AI PDLC: 7+ launches in 6 months, four-person core team, ~10× conventional velocity.

Mind palace

The structuring craft

Years of mind-mapping practice — hundreds of books, dozens of products, and four career eras held in one canvas. Xmind Ambassador for visual thinking at scale.

Selected work

Three projects, one throughline.

All work

How I work

  1. Simplify ruthlessly. ICC dispatch: 22 commands → 1, US patent. UKPass: 5-tab feature buffet → 3-tab guided experience. MoleSafe: 2-hour patient imaging → 20 minutes; per-lesion diagnosis → 7 seconds. The job isn’t adding features — it’s deleting them with intent.
  2. Customer obsession is field work — physically. For MoleSafe I rented mannequins, set up a stopwatch, and reproduced the competitor’s workflow end-to-end in the office; every step over a second got tagged for elimination. For ICC I rode along on 911 calls and ran design-thinking sessions with first responders before writing the integration spec. For DermDx I travelled to Australian clinics — the world’s highest melanoma incidence per capita — before proposing architectural changes.
  3. Process is the product. When a four-person team has to outrun a hundred-person team, the cycle has to compress. I designed the AI Product Development Lifecycle at Valsoft — 55 agents, 26 skills, 5 orchestrators, typed handovers, quality gates — and ran it to ship 7+ major launches in six months at ~10× conventional velocity. Process is the unfair advantage when the team isn’t.
  4. Own the data and the workflow. DermDx ran a multi-year FDA submission and the platform roadmap on the same source of truth — model improvements landed in submission packets within days. The AI Support Agent’s 5-layer safety pipeline (PCI guard, PII redactor, hallucination guard, output guard, escalation gate) was non-negotiable from the first PRD, not bolted on after a demo. Models get replaced; the pipeline and the workflow don’t.
  5. Ship complete, not MVP’d. Indie iOS apps (UKPass, CANPass, FAA Part 107 / PPL) ship with full feature parity at v1.0 — no MVPs, no staged rollouts, no v0.x.y backlog. The alarm-to-PSAP integration on Spillman Flex went live across three states during COVID after seventeen protocol iterations. roomMaster Web App launched and DAU jumped 700% on day one because the Housekeeping PWA had already pressure-tested the API end-to-end. Tight constraints make the design choose itself.

Product Management playbook

The seven-stage product lifecycle I run by default. Click to expand and pan.

A living mind map of the seven-stage product lifecycle I run by default — Discover, Define, Design, Develop, Deliver, Debrief, Depart — with the artifacts and activities that anchor each stage. Each stage has its own typed outputs (intent docs, PRDs, ADRs, work breakdowns, launch plans, retros, sunset comms) and quality gates between handovers, so a feature never moves forward on a meeting; it moves on an artifact.

Built over years of shipping in regulated AI, healthcare, and hospitality, then continuously edited as the work taught me what to keep and what to throw out. The MoleSafe redesign, the DermDx FDA submission, the AI PDLC at Valsoft, and every indie iOS release all ran through this same skeleton — different domain, same backbone.

The lifecycle includes Depart on purpose. Most PM playbooks pretend products don’t end; mine has the sunset, the migration plan, and the comms template in the same artifact as the launch. Treating the end as a first-class phase is what lets you ship the next thing without dragging the old one along.

AI Engineering map

The AI Engineering map — companion to the PM playbook. Intentionally dense; click to expand and pan.

The companion to the PM playbook, on the engineering side. Models, evals, retrieval, agent topologies, prompt patterns, tool-use loops, observability, safety, eval harnesses, cost accounting, inference routing — the surface I actually work across when an AI feature has to ship to production rather than sit in a demo. Intentionally tall; click to expand and pan, the lightbox loads it at original resolution. This is how the AI PDLC (55 agents, 26 skills, 5 orchestrators), the AI Support Agent’s 5-layer safety pipeline, the AI Concierge’s tool-using booking agent (+35% bookings, +60% CSAT), and Ampliphi’s hybrid forecasting + LLM pricing layer all came out of the same head — different products, same engineering map. Every node has to earn its place by showing up in a discover-to-depart artifact on the PM playbook above; otherwise AI work drifts into “we have an LLM somewhere.”

Speaking

Xmind Ambassador for visual thinking — one of a small global cohort recognized by the Xmind team for using mind-mapping at scale across product, AI engineering, and personal knowledge management. Recent webinar with the Xmind team on building a mind palace — the practice that turns hundreds of books into a queryable second brain, and the same practice that produced the PM playbook and the AI Engineering map above. Available for talks, workshops, and webinars on AI Product Development Lifecycle, agentic systems, and the visual-thinking craft.

Off the clock

I read like it’s the job. Hundreds of books across engineering, AI, mathematics, cognitive psychology, economics, and systems design — not background noise, but how I build mental models fast enough to navigate domains I’ve never worked in before. Each book gets mind-mapped, cross-linked into the larger palace, and pulled back when the next problem walks in.

Seven indie iOS apps and counting — the citizenship-pass series (CANPass, USPass, UKPass, AUSPass), the FAA Part 107 / PPL exam simulator, FoodPass, and MindQuest. Each one shipped solo, end-to-end, with the same playbook the cases on /work were built with. The indie work is the test rig where the playbook gets stressed in isolation — no team to compensate for a weak spec, no PRD buffer, just the playbook and a deadline. Open-source contributor to ScreenPipe. Vancouver, BC. Canadian citizen.

The career, mind-mapped

If the AI Engineering map and the PM Playbook above are how I structure problems, this Prezi is how I structure my own story. Same Mind Palace technique, different content — three eras (Motorola public safety / MetaOptima healthcare AI / Valsoft AI PDLC), the throughlines drawn explicitly between them, and a camera that pans through the connections instead of asking you to scroll past them.

It’s also the strongest single demonstration of the visual-thinking craft I claim elsewhere on this page. The Xmind Ambassador work, the playbooks, the case-study mind maps — they all came out of the same practice that produced this canvas. If you want to see how I’d frame a complex decision in a room, this is closer to the live experience than anything written.

Where I’ve shipped

Valsoft · 2025–presentMetaOptima · 2023–2025Copperleaf · 2022Motorola Solutions · 2016–2021

Background

Education. M.Sc. Management Information Systems, Honors (Kharkiv NUE). B.Sc. Computer Science, Honors (Kharkiv NUE).

Certifications (selected). LangGraph Foundation · Agent Observability (LangChain). Deep Learning Specialization (DeepLearning.AI). AWS Cloud Architect / Data Lakes. GenAI for Product Managers (GoPractice). CSPO · CCBA · Pragmatic PMC. Xmind Ambassador (visual thinking).

Awards. 1st place 2019 Motorola HackDay · 1st place 2024 dermatology hackathon (MetaOptima).